<aside> 💡 In this playbook, we will look at the girls' journey in Nairobi for getting exposed to technology in order to understand the pain points of the girls when they are on their plan to increase their digital skills.

</aside>

The following customer journey map allows us to understand:

  1. What are the girls thinking when getting exposed to technology?
  2. How do the girls feel when getting exposed to technology?
  3. Where are the pain points along the girls journey?

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/8169c8df-2ca8-4ae1-b020-58953be07043/Untitled_presentation_(1).png